Mobile In-Vehicle Remote Interview Platform
Market Research Agency
Client disclosure: Client identity withheld; publication permission status is not publicly disclosed.
3
Bonded SIM Cards Per Unit
All-Day
Vehicle-Powered Operation
100%
Remote Operator Control
0
Fixed Infrastructure Required
The Challenge
A market research agency needed to conduct live video interviews with members of the public travelling in black cabs, monitored and operated by a remote interviewer. The solution had to work across an entire city with no fixed location, cope with the confined space of a taxi interior, function reliably while the vehicle was moving, and run entirely on vehicle power throughout the working day without draining the cab or requiring external power sources.
The Solution
SmartWifi custom-built a self-contained all-in-one unit designed to fit discreetly inside a black cab. Each unit housed a bonded internet router combining three SIM cards across multiple mobile networks for resilient in-motion connectivity, a remote-access PC allowing the interviewer to operate the session from any location, a bullet camera and microphone for capturing participant responses, a speaker for two-way communication, and a relay screen so participants could view on-screen materials during the interview. The entire unit was engineered to draw power from the vehicle's electrical system, running all day without intervention, and could be removed and reinstalled each day without tools.
The Result
The agency was able to conduct live, remotely moderated interviews with members of the public throughout the working day across London. The bonded connection maintained usable video quality even in areas of variable mobile coverage. The self-contained form factor required no setup from the cab driver and left no permanent installation in the vehicle.
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